[玩转系统] 查看并解释 Exchange Online 中的邮件标头

作者：精品下载站日期：2024-12-14 06:43:23 浏览：15 分类：玩电脑

查看并解释 Exchange Online 中的邮件标头

无论您是诊断邮件流问题还是检查电子邮件的有效性，能够解释邮件标头都是重要的故障排除步骤。

电子邮件标头包含与邮件和发送邮件的服务器有关的重要信息。您将能够查看基本信息，例如发件人地址、收件人地址、主题和 ID，以及一些更高级的信息。

如何查看电子邮件标题

在这里，我将向您展示三种查看电子邮件标题的方法；通过 OWA (Outlook Web App)、Outlook（桌面应用程序）和 Exchange Online 管理中心。

通过 OWA（Outlook Web 应用程序）

右键单击有问题的电子邮件。
选择查看。
单击查看消息源。

在 Outlook（桌面应用程序）中

双击电子邮件以在新窗口（阅读窗格之外）中将其打开。
单击文件，然后单击属性。
您可以在Internet 标头框中看到该标头。

在 Exchange Online 管理中心

如果您是 IT 专业人员或管理 Exchange Online 环境，则此方法将对您最有用。

以全局管理员帐户登录 https://security.microsoft.com/。
在电子邮件和协作下，选择资源管理器。
单击电子邮件的主题行，将出现一个滑出窗口。
选择打开电子邮件实体。
单击分析选项卡，您将在右侧看到纯文本电子邮件标题。

如何解释电子邮件标题

现在您已经有了电子邮件标题，我们需要知道我们正在查看的内容。这是我创建的示例消息标题。

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让我们把它分解一下！注意：我们可能会跳过一些信息，因为它们与我们的故障排除目的无关。

下面的前 6 行解释了消息所经过的每一跳。从底部开始，电子邮件首先由以下提交者提交：DB8PR09MB2810.eurprd09.prod.outlook.com，然后向上提交，在最后一跳，电子邮件由 AM0P194MB0498.EURP194.PROD.OUTLOOK.COM收到。

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Received: from DB8PR09MB2810.eurprd09.prod.outlook.com (2603:10a6:10:af::15) by AS4PR09MB5707.eurprd09.prod.outlook.com (2603:10a6:20b:4cd::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5417.17; Fri, 8 Jul 2022 08:41:47 +0000
Received: from DB8PR09MB2810.eurprd09.prod.outlook.com ([fe80::34ea:21a8:444f:f133]) by DB8PR09MB2810.eurprd09.prod.outlook.com ([fe80::34ea:21a8:444f:f133%6]) with mapi id 15.20.5395.021; Fri, 8 Jul 2022 08:41:47 +0000

身份验证结果 - 此处显示电子邮件是否通过了 SPF、DMARC 和 DKIM 检查。同样重要的是，我们可以看到发件人的 IP 地址：40.92.58.25。

spf=pass (sender IP is 40.92.58.25) smtp.mailfrom=hotmail.com; dkim=pass (signature was verified) header.d=hotmail.com;dmarc=pass action=none header.from=hotmail.com;compauth=pass reason=100

已接收 SPF - 已接收 SPF 是发件人 SPF 记录的记录。在本例中，SPF 检查已通过，因此该行表明发件人确实是从允许的源发送的。

Pass (protection.outlook.com: domain of hotmail.com designates 40.92.58.25 as permitted sender) receiver=protection.outlook.com; client-ip=40.92.58.25; helo=EUR03-DBA-obe.outbound.protection.outlook.com; pr=C

X-Forefront-Antispam-Report - 这包括有关邮件及其处理方式的信息。包括类别、连接 IP、国家/地区、HELO 或 EHLO 字符串、语言等。对于我们的消息头，我们可以确定以下内容：

连接IP：40.92.58.25
国家/地区：爱尔兰
语言：英语
垃圾邮件置信度：1
IPV：NLI，在任何 IP 信誉列表中均未找到该 IP
SFV：NSPM，该邮件不是垃圾邮件
H: HELO 响应将服务器标识为：EUR03-DBA-obe.outbound.protection.outlook.com
CAT：保护策略类别为“无”。

CIP:40.92.58.25;CTRY:IE;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:EUR03-DBA-obe.outbound.protection.outlook.com;PTR:mail-dbaeur03olkn2025.outbound.protection.outlook.com;CAT:NONE;SFS:(13230016)(4636009)(84050400002)(6506007)(82202003)(26005)(7696005)(7116003)(9686003)(8676002)(336012)(19618925003)(19627405001)(55016003)(33656002)(3480700007)(356005)(1096003)(564344004)(52536014)(5660300002)(7636003)(22186003)(58800400005)(86362001)(6916009)(220243001);DIR:INB;

发件人 - 发送邮件地址为[电子邮件受保护]

From: "daniel" <[email >

收件人 - 收件人：收件人：[电子邮件受保护]

To: "[email " <[email >

主题：此电子邮件的主题是“测试”

Subject: test

日期：电子邮件于 7 月 8 日星期五上午 8:41 收到。

Date: Fri, 8 Jul 2022 08:41:46 +0000

返回路径：这是电子邮件的返回地址（如果收件人已回复）。在这种情况下，响应将发送至 [email 。

Return-Path: [email

上述信息应该足以让您解释邮件标头并确定是否存在任何可能中断邮件流的问题。

概括

感谢您花时间阅读这篇文章。本文介绍如何查看和解释 Exchange Online 中的电子邮件标头，涵盖了迈向 MS-220 考试的第一步。请务必查看下面我们的完整学习指南：

https://ourcloudnetwork.com/ms-220-study-guide-troubleshooting-microsoft-exchange-online/
https://ourcloudnetwork.com/ms-220-exam-feedback-troubleshooting-microsoft-exchange-online/